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This Electronic Funds Transfer Agreement is the contract which covers your and our rights and responsibilities concerning the electronic funds transfer (EFT) services offered to you by State Employees Credit Union (“credit union”). In this Agreement, the words “you” and “yours” mean those who sign the application or account card as applicants, joint owners, or any authorized users. The words “we,” “us,” and “our,” mean the credit union. The words “account(s)” means any one or more savings and checking accounts you have with the credit union. Electronic funds transfers are electronically initiated transfers of money from your account through the electronic funds transfer services described below. By signing an application or account card for EFT services, signing your card, or using any service, each of you, jointly and severally, agree to the terms and conditions in this Agreement and any amendments for the EFT services offered.

1. EFT Services. If approved, you may conduct any one or more of the EFT services offered by the credit union.
   
   1. ATM Card. If approved, you may use your Card and PIN (Personal Identification Number) in automated teller machines of the credit union, Star, Plus, CU24 networks, and such other machines or facilities as the credit union may designate. At the present time, you may use your card to:
      
      
      • Make deposits to your savings and checking accounts.
      • Withdraw funds from your savings and checking accounts.
      • Transfer funds from your savings and checking accounts.
      • Obtain balance information for your savings, checking and loan accounts.
      • Access your Line of Credit account.
      • Make POS (Point-of-Sale) transactions with your card and PIN (Personal Identification Number) to purchase goods or services at POS terminals that carry Star, Plus, CU24 network logo(s).
        
      
      The following limitations on the frequency and amount of ATM transactions may apply:
      
      
      • You may make three (3) cash withdrawals in any one day.
      • You may withdraw up to a maximum of $500.00 in any one day if there are sufficient funds in your account.
      • You may make ten (10) POS transactions in any one day.
      • You may purchase up to a maximum of $500.00 from POS terminals per day, if there are sufficient funds in your account.
      • Maximum combined ATM withdrawals and POS transactions of $500.00 per day, if there are sufficient funds in your account.
      • For security purposes, there are other limits on the frequency and amount of transfers available at ATMs.
      • You may transfer up to the available balance in your accounts at the time of the transfer.
      • See Section 2 for transfer limitations that may apply to these transactions.

      Because of the servicing schedule and processing time required in ATM operations, there may be a delay between the time a deposit (either cash or check) is made and when it will be available for withdrawal.

   2. VISA Check Card. You may use your card to purchase goods and services from participating merchants. If you wish to pay for goods or services over the Internet, you may be required to provide card number security information before you will be permitted to complete the transaction. You agree that you will not use your card for any transaction that is illegal under applicable federal, state, or local law. Funds to cover your card purchases will be deducted from your checking account. If the balance in your account is not sufficient to pay the transaction amount, the credit union will pay the amount and treat the transaction as a request to transfer funds from other approved overdraft protection accounts. If you initiate a transaction that overdraws your account, you agree to make immediate payment of any overdrafts together with any service charges to the credit union. In the event of repeated overdrafts, the credit union may terminate all services under this Agreement. You may use your card and PIN (Personal Identification Number) in automated teller machines (ATMs) of the credit union, Plus, STAR, CU24 networks, and other such machines or facilities as the credit union may designate. At the present time, you may also use your card to:

      • Make deposits to your savings and checking accounts.
      • Withdraw funds from your savings and checking accounts.
      • Transfer funds from your savings and checking accounts.
      • Obtain balance information for your savings, checking and loan accounts.
      • Make loan payments from your savings and checking accounts.
      • Access your Line of Credit account.
      • Make POS (Point-of-Sale) transactions with your Card and PIN (Personal Identification Number) to purchase goods or services at merchants that accept VISA.
      • Order goods or services by mail or telephone from places that accept VISA
      The following limitations on the frequency and amount of VISA Check Card transactions may apply:
      
      
      • You may make ten (10) VISA Check Card purchases per day.
      • You may purchase up to a maximum of $1,000.00 per day.
      • You may make three (3) cash withdrawals in any one day from an ATM machine.
      • You may withdraw up to a maximum of $500.00 in any one day from an ATM machine, if there are sufficient funds in your account.
      • You may make ten (10) POS transactions in any one day.
      • You may purchase up to a maximum of $1,000.00 from POS terminals per day, if there are sufficient funds in your account.
      • Maximum combined ATM withdrawals and POS transactions of $1,000.00 per day, if there are sufficient funds in your account.
      • For security purposes, there are other limits on the frequency and amount of transfers available at ATMs.
      • You may transfer up to the available balance in your accounts at the time of the transfer.
      • See Section 2 for transfer limitations that may apply to these transactions.

   3. ANJI (Audio Response). If we approve the ANJI (Audio Response) for your accounts, a separate PIN (Personal Identification Number) will be assigned to you. You must use your PIN (Personal Identification Number) along with your account number to access your accounts. At the present time, you may use the ANJI (Audio Response) to:
      • Withdraw funds from your savings and checking accounts.
      • Transfer funds from your savings and checking accounts.
      • Obtain balance information for your savings, checking and loan accounts.
      • Make loan payments from your savings and checking accounts.
      • Access your Line of Credit account.
      • Determine if a particular item has cleared.
      • Obtain tax information on amounts earned on savings and checking accounts or interest paid on loan accounts.
      • Verify the last date and amount of your payroll deposit.

      Your accounts can be accessed under the ANJI (Audio Response) via a touch tone telephone only. ANJI (Audio Response) service will be available for your convenience twenty-four (24) hours per day. This service may be interrupted for a short time each day for data processing.

      • There is no limit to the number of inquiries, transfers, or withdrawal requests you may make in any one day.
      • See Section 2 for transfer limitations that may apply to these transactions.
      The credit union reserves the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance, or otherwise require us to increase our required reserve on the account. All checks are payable to you as a primary member and will be mailed to your address of record. The credit union may set other limits on the amount of any transaction and you will be notified of those limits. The credit union may refuse to honor any transaction for which you do not have sufficient available verified funds. The service will discontinue if no transaction is entered after numerous unsuccessful attempts to enter a transaction, and there may be limits on the duration of each telephone call.

   4. Preauthorized EFTs.
      

      • Direct Deposit. Upon instruction of (i) your employer or (ii) the Treasury Department or (iii) other financial institutions, the credit union will accept direct deposits of your paycheck or of federal recurring payments, such as Social Security, to your savings and/or checking account.
      • Preauthorized Debits. Upon instructions, we will pay certain recurring transactions from your savings, and checking account.
        
        
        1. See Section 2 for transfer limitations that may apply to these transactions.
           
        2. Stop Payment Rights. If you have arranged in advance to make regular electronic fund transfers out of your account(s) for money you owe others, you may stop payment of preauthorized transfers from your account. You must notify us orally, or in writing at any time up to three (3) business days before the scheduled date of the transfer. We may require written confirmation of the stop payment order to be made within fourteen (14) days of any oral notification. If we do not receive the written confirmation, the oral stop payment order shall cease to be binding fourteen (14) days after it has been made.
           
        3. Notice of Varying Amounts. If these regular payments may vary in amount, the person you are going to pay us required to tell you, ten (10) days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment or when the amount would fall outside certain limits that you set.
           
        4. Liability for Failure to Stop Payment of Preauthorized Transfers. If you order us to stop payment of a preauthorized transfer three (3) business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
           
           

   5. Electronic Check Conversion/Electronic Returned Check Fees. If you pay for something with a check or share draft you may authorize your check or share draft to be converted to an electronic fund transfer. You may also authorize merchants to electronically debit your account for returned check fees. You are considered to have authorized these electronic funds transfers if you complete the transaction after being told (orally or by a notice posted or sent to you) that the transfer may be processed electronically or if you sign a written authorization.

   6. SECU@Home. If we approve the SECU @ Home for your accounts, a separate PIN (Personal Identification Number) will be assigned to you. You must use your PIN (Personal Identification Number) along with your account number to access your accounts. At the present time, you may use the SECU @ Home to:

      • Transfer funds from your savings, checking, club and loan accounts.
      • Obtain balance information for your savings, checking and loan accounts.
      • Make loan payments from your savings and checking accounts.
      • Access your Line of Credit account.
      • Determine your Line of Credit account.
      • Obtain tax information on amounts earned on deposit accounts or interest paid on loan accounts.
      • Verify the last date and amount of your payroll deposit.

      Your accounts can be accessed under the SECU @ Home via a personal computer. SECU @ Home will be available for your convenience twenty-four (24) hours per day. This service may be interrupted for a short time each day for data processing. We reserve the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance, or otherwise require us to increase our required reserve on the account. All checks are payable to you as a primary member and will be mailed to your address of record. We may set other limits on the amount of any transaction, and you will be notified of those limits. We may refuse to honor any transaction for which you do not have sufficient available verified funds. The service will discontinue if no transaction is entered after numerous unsuccessful attempts to enter a transaction, and there may be limits on the duration of each access.
      

      • There is no limit to the number of inquiries, transfers or withdrawal requests you may make in any one day.
      • See Section 2 for transfer limitations that may apply to these transactions.

2. TRANSFER LIMITATIONS. For all savings accounts, no more than six (6) preauthorized, automatic, telephone, or Internet transfers and withdrawals may be made from each account to another account of yours or to a third party in any month, and no more than three (3) of these six (6) may be made by check, draft, or access card to a third party. If you exceed these limitations, your account may be subject to a fee or be closed.
   
   
3. CONDITIONS OF EFT SERVICES.
   
   1. Ownership of Cards. Any card or other device which we supply to you is our property and must be returned to us, or to any person whom we authorize to act as our agent, or to any person who is authorized to honor the card, immediately according to instructions. The card may be repossessed at any time at our sole discretion without demand or notice. You cannot transfer your card or account to another person.
   2. Honoring the Card. Neither we nor merchants authorized to honor the card will be responsible for the failure or refusal to honor the card or any other device we supply to you. If a merchant agrees to give you a refund or adjustment, you agree to accept a credit to your account in lieu of a cash refund.
   3. Foreign Transactions
      VISA purchases and cash withdrawals made in foreign countries and foreign currencies will be debited from your account in U.S. dollars. The conversion rate to dollars will be determined in accordance with the operating regulations established by VISA International. Currently, the currency conversion rate used to determine the transaction amount in U.S. dollars is generally either a government-mandated rate or the wholesale rate in effect the day before the percentage point. The currency conversion rate used on the processing date may differ from the rate that would have been used on the purchase date or cardholder statement posting date.
   4. Security of Access Code. You may use one or more access code(s) with your VISA. The access code(s) issued to you are for your security purposes. Any code(s) issued to you are confidential and should not be disclosed to third parties or recorded on or with the card. You are responsible for the safekeeping of your access code(s). You agree not to disclose or otherwise make your access code(s) available to anyone not authorized to sign on your accounts. If you authorize anyone to use your access code(s), which authority shall continue until you specifically revoke such authority by notifying the credit union. You understand that any joint owner you authorize to use an access code may withdraw or transfer funds from any of your accounts. If you fail to maintain the security of this access code and the credit union suffers a loss, we may terminate your VISA services immediately.
   5. Joint Accounts. If any of your accounts accessed under this Agreement are joint accounts, all joint owners, including any authorized users, shall be bound by this Agreement and, alone and together, shall be responsible for all VISA transactions to or from any savings, checking or loan accounts as provided in this Agreement. Each joint account owner, without the consent of any other account owner, may and hereby is authorized by every other joint account owner to make any transaction permitted under this Agreement. Each joint account owner is authorized to act for the other account owners, and the credit union may accept orders and instructions regarding any VISA transaction on any account from any joint account owner.
      
      
4. FEES AND CHARGES. There are certain fees and charges for electronic funds transfer services. For a current listing of all applicable time you applied for or requested these electronic services. From time to time, the charges may be changed. We will notify you of any changes as required by applicable law.

   If you use an ATM not operated by SECU, you may be charged a fee by the ATM operator and by any national, regional, or local network used in processing the transaction (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer). The ATM surcharge will be debited from your account if you elect to complete the transaction or continue with the balance inquiry.

   • $1.00 charge (after 4 free per month) for ATM transactions at machines we do not own (nonproprietary).
   • We do not charge for any POS transactions at the present time.
   • Replacement cards are $5.00 per card for the first two (2) and $15.00 per card thereafter.
   • Non-sufficient funds fee of $25.00.
     
     
5. MEMBER LIABILITY. You are responsible for all EFT transactions you authorize. If you permit someone else to use an EFT service, your card or your access code, you are responsible for any transactions they authorize or conduct on any of your accounts.

   Tell us AT ONCE if you believe your card has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all of the money in your account (plus your maximum overdraft line of credit). If a transaction was made with your card or card number without permission, and is either a VISA or Interlink transaction, you will have no liability for the transaction, unless you are grossly negligent in the handling of your card. If a transaction was made without your permission and is not a VISA or Interlink transaction, was made at an ATM, or if you are grossly negligent in the handling of your card, your liability is determined as follows.

   If you tell us within two (2) business days, you can lose not more than $50 if someone uses your card without your permission. If you do NOT tell us within two (2) business days after you learn of the loss or theft of your card, and we can prove we could have stopped someone from using your card without your permission if you had told us, you could lose as much as $500.00.

   Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was sent to you, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from making the transfers if you had told us in time. If a good reason (such as a hospital stay) kept you from telling us, we will extend the time periods. If you believe your card has been lost or stolen or that someone has transferred or may transfer money from your account without permission, call:
   
   Toll free: (800) 659-7328
   Phone: (404) 656-3748
   Fax: (404) 651-8632
   
   Or write to:
   State Employees Credit Union
   400 Whitehall St., S.W.
   Atlanta, Georgia 30303

6. RIGHT TO RECEIVE DOCUMENTATION.
   

   1. Periodic Statements. Transfers and withdrawals made through any ATM or POS terminal, debit card transactions, audio response transactions, preauthorized EFTs, or electronic/PC transactions will be recorded on your periodic statement. You will receive a monthly statement unless there is no transaction in a particular month. In any case, you will receive a statement at least quarterly.
   2. Terminal Receipt. You will receive a receipt at the time you make any transaction (except inquiries) involving your account using an ATM, POS terminal, or debit card transaction with a participating merchant.
   3. Direct Deposit. If you have arranged to have a direct deposit made to your account at least once every sixty (60) days from the same source and you do not receive a receipt (such as a pay stub), you can find out whether or not the deposit has been made by calling toll free at (800) 659-7328 or phone at (404) 656-3748. This does not apply to transactions occurring outside the United States.

7. ACCOUNT INFORMATION DISCLOSURE. We will disclose information to third parties about your account or the transfers you make:
   
   • As necessary to complete transfers;
   • To verify the existence of sufficient funds to cover specific transactions upon the request of a third party, such as a credit bureau or merchant;
   • If your account is eligible for emergency cash and/or emergency card replacement services, and you request such services, you agree that we may provide personal information about you and your account that is necessary to provide you with the requested service(s);
   • To comply with government agency or court orders; or
   • If you give us your written permission.
8. BUSINESS DAYS. Our business days are Monday – Friday, excluding holidays.
9. CREDIT UNION LIABILITY FOR FAILURE TO MAKE TRANSFERS. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we may be liable for your losses or damages. However, we will not be liable for direct or consequential damages in the following events:
   
   • If, through no fault of ours, there is not enough money in your accounts to complete the transaction, if any funds in your accounts necessary to complete the transaction are held as uncollected funds pursuant to our Funds Availability Policy, or if the transaction involves a loan request exceeding your credit limit.
   • If you used your card or access code in an incorrect manner.
   • If the ATM where you are making the transfer does not have enough cash.
   • If the ATM was not working properly and you knew about the problem when you started the transaction.
   • If circumstances beyond our control (such as fire, flood or power failure) prevent the transaction.
   • If the money in your account is subject to legal process or other claim.
   • If funds in your account are pledged as collateral or frozen because of a delinquent loan.
   • If the error was caused by a system of any participating ATM network.
   • If the electronic transfer is not completed as a result of your willful or negligent use of your card, access code, or any EFT facility for making such transfers.